Urban Arc Handbag

• Orders are processed and dispatched within 1-3 business days.
• Delivery usually takes 5-7 working days, depending on your location.
• Shipments are dispatched from Monday to Friday, excluding public holidays.
• No defect or damage claims will be accepted without a clear unboxing video.

While we do not offer returns or exchanges, we are happy to assist you if you receive a damaged, tampered, or incorrect item. In such cases, your order will be eligible for an exchange only—refunds will not be processed.

Important Notes:

Unboxing Video Required: No defect or damage claims will be accepted without a clear unboxing video.

Please record a video while opening the parcel and share it with our customer support within 24 hours of delivery.

Exchange Process:

Our team will inspect the returned item before dispatching a replacement.

The product must be unused, with all tags intact.

REFUND POLICY

No Refunds: We do not provide refunds on any orders.

If an exchange is approved due to damage or wrong item, a replacement will be sent.

In case the requested exchange is unavailable, a Coupon/Gift Code may be issued, valid for future purchases in next 3 months.

ORDER CANCELLATION

Cancellations are not allowed once the order is placed.

Orders will only be canceled if Stylzaa is unable to fulfill them due to unforeseen circumstances. In such cases, a full refund will be processed.

Imported and Marketed by:

Stylzaa. 242-243 Jawahar Marg, Rajmohalla Square, Indore, Madhya Pradesh - 452002

Customer care:

Reach out to us at support@stylzaa.com or simply by Phone +91 9669886888