Help Center

No, Stylzaa does not accept returns or exchanges for change of mind. Exchanges are only offered for damaged, tampered, or incorrect items.

Record an unboxing video showing the issue and share it with our customer support within 24 hours of delivery. Exchanges are processed only if the product is unused, with all tags intact.

No, Stylzaa does not offer refunds. However, if you receive a damaged or incorrect item, we will provide a replacement. If the replacement is unavailable, a Coupon/Gift Code valid for 3 months will be issued.

No, cancellations are not allowed once the order is placed. However, if Stylzaa cannot fulfill your order, we will cancel it and issue a full refund.

If your promo code isn’t working, please
ensure:

• The code is entered correctly without spaces.
• The code is still valid and hasn’t expired.
• The order meets the minimum purchase requirement (if
  applicable).
• The product in your cart is eligible for the promotion.

If the issue persists, contact our support team at support@stylzaa.com for assistance.

No, only one promo code can be applied per order. If you have multiple codes, choose the one that offers the best discount for your purchase.

Promo codes generally cannot be combined with other discounts or offers unless explicitly stated in the promotion terms.

Active promo codes are often shared via:

• Our website’s promotions page.
• Social media channels , Make sure to subscribe or follow us to stay updated!

• Orders are processed and dispatched within 1-3 business days.
• Delivery usually takes 5-7 working days, depending on your location.
• Shipping Charges:

- Free shipping on prepaid orders above ₹2499 (for serviceable pin codes).

- Standard shipping fee of ₹100 for prepaid orders below ₹2499.

- Flat charge of ₹150 for Cash on Delivery (COD) orders.

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your order on our website via Track Your Order Tab. If you haven’t received your parcel yet, contact us at support@stylzaa.com or WhatsApp at +91-9669886888 for assistance.

No, currently we only deliver within India. We do not offer international shipping.

Yes, a flat charge of ₹150 is applicable for all COD orders. For orders above ₹4999, an advance payment of ₹500 is required before dispatch.

Yes, you can place an order via WhatsApp:

1. Share screenshots of the products you wish to purchase.
2. Provide product details, quantity, and your shipping address.
3. Choose a payment method (prepaid or COD).
4. You will receive a confirmation message with the estimated delivery time.

If your order hasn’t arrived within the expected delivery time, please:

• Check your tracking number for updates.
• Contact our customer support at support@stylzaa.com or call +91-9669886888 for further assistance.

We accept the following payment methods for your convenience:

• Prepaid Payments: UPI, Net Banking, Digital Wallets (Paytm, PhonePe, Google Pay, etc.), and all major Credit/Debit cards (Visa, MasterCard, Maestro).
• Cash on Delivery (COD): Payment is made at the time of delivery. For orders above ₹4999, an advance payment of ₹500 is required before dispatch

In rare cases, if your order was not successful but your money was deducted, the amount will typically be refunded to your account within 5-7 business days. If you do not receive the refund, please contact our customer support at support@stylzaa.com or call +91-9669886888 with your payment details for assistance.

No, once an order is placed, the payment method cannot be changed.

After a successful payment, you will receive an order confirmation email and SMS with your order details. If you do not receive a confirmation, please check your payment status or contact our support team.

Yes, we use secure and encrypted payment gateways to ensure your transactions are safe and protected. Your payment details are not stored on our servers.

To keep your Products looking their best, gently wipe them with a soft, dry cloth to remove dust or dirt. When not in use, store them in the protective dust bag provided with your purchase, and keep them in a clean, cool, and dry place to maintain their quality and longevity. Any natural marks, tonal variations, or textural differences are part of the material’s inherent beauty and should not be considered imperfections.

Yes, we processbulk orders for businesses, events, or special occasions. Please contact oursupport team at support@stylzaa.com or call +91-9669886888with your requirements, and we will provide you with a customized quote anddelivery timeline.